You will lead a small cross-functional team that covers business strategy,
design and technology to strategise, explore and oversee digital production
transformation efforts. You will manage stakeholders, optimise business
process, develop competency framework, and undertake change management
efforts to ensure users have a seamless production experience.
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WHAT YOU WILL DO
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Business management: Lead and drive digital production
transformation effort, focusing on ensuring long- term effectiveness and
efficiency of the overall service system
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Discovery and co-define: Lead discussions and implementation
efforts to enhance user experience, as well as develop training resources
to adopt holistic IT strategies to help achieve required business outcomes
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Facilitate & co-ideate: Lead and coordinate discussions
with stakeholders to gain alignment and develop roadmaps that encompass
their business processes and value propositions
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R&D and co-develop: Drive and sustain partnerships
with stakeholders to implement strategies, applications and prototypes
through effective project management
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Change management: Oversee and supervise projects that
drive changes/adopt new technologies, work processes, or that involve upskilling
for product team
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Provide technical and strategic leadership for a team
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Design and implement workplace processes, with future trends and needs
in mind
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Plan and guide your team’s professional growth, in both general and technical
areas
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Build good relations and workflows with internal and external stakeholders
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Mentor and develop junior team members to maximise their potential
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WHAT YOU WILL GAIN
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Experience and enhanced skills in building a digital production system
unique to an intelligence organisation
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Learning opportunities to expand your toolkit in multiple areas e.g. UX
design, product management and service design
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DESIRED QUALITIES AND ATTRIBUTES
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At least five years of managerial experience in business and software
product management
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Relevant qualifications in service transformation, product management,
digital design or tech related background
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Strong stakeholder management skills (preferably with experience in fostering
organisational buy-in across the officer to C-suite levels)
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Strong growth mindset and high level of adaptability
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Strong written and verbal communication skills
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Strong analytical, critical thinking, and problem-solving skills
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Motivated team player, as well as an independent self-starter
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https://this-is-a-test.gov.sg/technology/manager-digital-production/